PRIVACY POLICY
This policy was last updated on 1 April 2026.
Introduction
Lobby for Good Limited ("we", "us", "our") is an independent social enterprise committed to bridging the gap between communities and the decisions that shape their lives. We respect your privacy and are committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020 (the "Act").This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us, use our website (www.lobbyforgood.co.nz), become a member, or engage our services.
What Personal Information We Collect
We collect personal information that you provide to us directly, or that is generated through your use of our website and services.
This may include:
Contact Information: Name, email address, phone number, and physical address.
Account and Membership Information: Details provided when you join us, subscribe to our newsletters, or contribute to crowdfunding campaigns.
Financial Information: Payment details (such as credit card information) when you make a contribution or pay for services. Note: We use secure third-party payment processors and do not store full credit card details on our own servers.
Communications: Information you share when you contact us, submit information about an investigation, or provide feedback.
Technical Information: IP address, browser type, operating system, and information about how you navigate and use our website, collected via cookies and similar technologies.
How We Use Your Information
We use your personal information for the following purposes:
To Provide Services: To deliver our civic research and advisory services, manage your membership, and process your contributions.
To Communicate With You: To respond to your inquiries, send you updates on our investigations, newsletters, and administrative messages.
To Improve Our Work: To analyze website usage, understand our audience, and improve our services and digital platforms.
To Conduct Investigations: Information submitted confidentially ("Tell us what you've seen") is used strictly for the purpose of our independent civic research. We protect the identities of our sources in accordance with our Code of Ethics.
To Comply with Legal Obligations: To meet our legal and regulatory requirements in New Zealand.
How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing payments, or managing communications (e.g., email marketing platforms, hosting providers). These providers are contractually obligated to protect your information.
Legal Requirements: We may disclose your information if required by law, court order, or to cooperate with law enforcement or regulatory authorities (such as the Privacy Commissioner).
Protection of Rights: We may disclose information when we believe it is necessary to protect our rights, safety, or property, or that of our users or the public.
Security of Your Information
We take reasonable steps to protect your personal information from loss, unauthorized access, modification, or disclosure. We use industry-standard security measures, including encryption and secure servers. However, no data transmission over the internet can be guaranteed as completely secure.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and analyse site traffic. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.
Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete personal information.
If you wish to exercise these rights, or if you have any questions or concerns about our privacy practices, please contact us using the details below. We may require proof of identity before fulfilling your request.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated policy on our website with a revised "Last Updated" date.
CONTACTING US
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: hello@lobbyforgood.co.nz
Address: PO BOX 841, Tauranga 3144
